Meet Retention Expert Robert Skrob
Robert is recognized as one of the best retention specialists in the world. He’s spoken and delivered workshops in five continents. His experience is unique in that it bridges the world of nonprofit associations and causes as well as for-profit membership and subscription companies.
Robert’s profound understanding of the member experience enables him to encourage member engagement and build relationships with members that last for years. In a world where obscene churn rates are all too common and even accepted, Mr. Skrob is able to transform customer relationships he calls “one night stands” into long-term memberships.
Increased Membership by 156%
“Working with Robert Skrob and implementing his strategies we’ve increased the size of our alumni program 156% generating an additional $1.4 million annually. Plus, our average lifetime customer value increased by 37%! Robert is my go to expert for forging a stronger relationship with our customers to provide them with greater value so they become more valuable, long-term customers.”
— Richard Menneg, President, Automotive Training Institute
Doubled Conversion and Doubled Retention
Sold $120,000 within 4 Hours and
Launched Membership Program
It sounds simple enough: create a subscription program. Instead of making one sale, receive a stream of recurring revenue. Boost customer value from day one!
The trouble is that customers don’t feel an obligation to retain their “membership.” In fact, the opposite is true, and they drop out as soon as they can.
In this guide, I discuss 10 Member Leader habits you can implement immediately to lower your member churn rates, grow your membership faster and enable you to reach your recurring revenue goals.GET YOUR FREE COPY TODAY>>